TikTok Pixel integration

The TikTok Pixel integration tracks your funnel events and sends them to TikTok Events Manager. This helps you target ads better and optimize your campaigns on TikTok. The integration includes two tracking methods:

• TikTok Pixel event tracking
• Events API

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TikTok Pixel vs Events API

Here’s how these two tracking methods work:

• TikTok Pixel is code on your funnel pages that tracks what visitors do and sends this data to TikTok through their browser.
• Events API connects FunnelFox servers directly to TikTok, which means events are still tracked even if browser tracking doesn’t work.

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Use Events API

Events API acts as a backup when browser tracking fails or gets blocked. Here’s a common example: When someone buys your product through PayPal, they complete the purchase on PayPal’s website, not on your funnel. Some browsers (especially mobile app browsers) can’t track this properly, so you might miss the CompletePayment event. Events API solves this problem. When FunnelFox servers get the transaction details from PayPal, they automatically send a CompletePayment event to TikTok using Events API. This way, you never miss important conversion data.

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Tracked events

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Payment flow events

When customers purchase subscriptions, the event flow varies depending on the purchase type. Select your PSP below to see how each purchase type triggers TikTok Pixel events for your setup.

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Limit purchase events

You can stop sending purchase events after the first one for the same user. But for free trials, FunnelFox will still keep sending the purchase event for trial start and conversion, and only suppress renewals. To do so, go to Integrations > TikTok and toggle on Limit Purchase Events. Select your PSP below to see how each purchase type triggers TikTok Pixel events when the toggle is enabled.

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Next steps

• Set up TikTok Pixel integration