Requirements: Products currently require FunnelFox Billing to be
configured. Contact your account manager to enable this feature for
your project.
Why Use FunnelFox Products?
Managing products directly in each PSP can quickly become a nightmare when you work with multiple providers. FunnelFox Products solves this by giving you a single source of truth for all your offerings.Unified Management
Create once, use everywhere. Manage all products in one place
regardless of how many PSPs you use.
Consistent Features
Paid trials, upgrades, and subscriptions work identically across
Stripe, PayPal, and other providers.
Easy PSP Switching
Change or add payment providers without updating your funnels.
Products automatically work with new PSPs.
Smart Routing
Automatically route transactions to the best PSP based on
success rates, fees, or geographic location.
Understanding Products vs Prices
FunnelFox separates products from prices to give you maximum flexibility in how you package and sell your offerings.What is a Product?
A product represents what you’re selling - the actual offering or service. Examples include:- Premium Access
- Pro Plan
- VIP Membership
- Coaching Program
Think of a product like “Netflix” - it’s the service itself,
not the monthly or annual cost.
Creating Your First Product
Let’s walk through creating a product and adding prices to it.Step 1: Create the Product
1
Navigate to Products
Go to FunnelFox → Products
in your dashboard
2
Start product creation
Click the Create product button to open the product creation form
3
Configure product details
Fill in the product information:
The product name (e.g., “Premium Access”, “Pro Plan”).
This is for internal reference and won’t be shown to customers
unless you explicitly display it in your funnel.
Optional notes about the product for your team.
Useful for documenting what’s included or any special conditions.
The access level or feature set granted when someone purchases
this product. Used with Subscription Management integrations
like Adapty or RevenueCat.
4
Create the product
Click Create to save your product. You’ll be redirected to the
product details page where you can add prices.
Step 2: Add Prices
Once you’ve created a product, you need to add at least one price to make it purchasable.1
Open your product
From the Products page,
click on the product you just created
2
Start adding a price
In the Prices section, click Add price to open the
pricing configuration
3
Choose price type
Select whether this is a recurring subscription or one-time payment
4
Configure price details
Set up your pricing based on the type you selected
Price Configuration
Different price types have different configuration options:Subscription Pricing
For ongoing subscriptions, configure:The regular price charged each billing period (e.g., 9.99)
The currency for this price (USD, EUR, GBP, etc.)
How often to charge:
- Daily - Charge every day
- Weekly - Charge every week
- Monthly - Charge every month
- Yearly - Charge every year
Optional trial period before regular billing:
- None - Start billing immediately
- Free Trial - Free access for trial period
- Paid Trial - Reduced price for trial period
Length of trial period (required if trial type is selected).
Specify number of days, weeks, or months.
Trial price (only for paid trials). For example, $0.99 for
7 days, then $19.99/month.
Best Practice: Paid trials ($0.99-$4.99) often convert better
than free trials because they qualify buyers and reduce fraud.
Advanced Price Settings
Both price types support these additional options:What appears on the customer’s credit card statement.
Keep it short (22 chars max) and recognizable to reduce chargebacks.
Example: “ACME PRO PLAN”
Override the product-level entitlement for this specific price.
Useful when different prices grant different access levels
(e.g., Basic vs Premium tiers).
Using Products in Funnels
Once you’ve created products and prices, you can use them in your funnels:- In the Visual Editor: Add a checkout element to any step
- Select Products: Choose a product/price to offer
- Configure Display: Set how products appear (buttons, cards, etc.)
- Set Actions: Define what happens after successful purchase
Products created in FunnelFox are immediately available in all your
funnels within the same project. No additional configuration needed.
Managing Existing Products
Important Limitations
Once created, products and prices have important restrictions to protect existing customers:Cannot edit prices: Once a price is created, you cannot modify its
amount, currency, or billing interval. This ensures existing subscribers
continue with their agreed terms.Cannot delete products or prices: Products and prices with any
transaction history cannot be deleted to maintain data integrity and
support existing subscriptions.
Archiving Products and Prices
When you no longer want to sell a product or specific price, you can archive it:1
Archive the item
Click Archive on the product or price you want to stop selling.
This removes it from selection in the Visual Editor.
2
Existing customers continue
Archived items remain active for existing subscribers. They can
continue using and paying for their subscriptions without interruption.
3
Historical data preserved
All analytics, transaction history, and customer data remain
accessible for archived items.
Best Practice: Instead of trying to edit prices, create new prices
with your desired changes and archive the old ones. This maintains
clarity for both you and your customers about what they’re paying for.
Frequently Asked Questions
Can I use products without FunnelFox Billing?
Can I use products without FunnelFox Billing?
Currently, the Products feature requires FunnelFox Billing to be
enabled. If you’re using PSPs directly (like Stripe or PayPal
without FunnelFox Billing), you’ll need to manage products within
each PSP’s dashboard.
How do I handle discounts and promotions?
How do I handle discounts and promotions?
Create additional prices with promotional pricing. For example,
add a “Black Friday Special” price alongside your regular prices.
You can then control which price is shown in your funnel.
Need Help?
- Check our Billing Integration Guide for setup help
- Review Funnel Best Practices for conversion tips