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Set up FunnelFox Payments and start accepting subscription payments in just a few steps. Choose the setup that matches your funnel configuration. Once you’re set up, you can manage your customers from the FunnelFox Payments dashboard.

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Before you begin

Contact your Customer Success Manager to enable FunnelFox Payments for your project before you start.

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Set up FunnelFox Payments

This setup works with funnels built with FunnelFox.
1

Integrate FunnelFox Payments with FunnelFox

Follow the integration guide to connect FunnelFox Payments as your unified billing layer for funnels built in FunnelFox.

View integration guide for FunnelFox Payments with FunnelFox

2

Create products and prices in FunnelFox

Define products and pricing in the Product catalog of your FunnelFox dashboard. Products and pricing remain consistent across all connected payment providers.

Create and manage products

3

Select FunnelFox Billing as PSP in Checkout

Add Checkout elements to your funnel and configure FunnelFox Billing as the payment provider.

Create Checkout element

4

Configure subscription products in Checkout

Choose which product(s) customers can purchase in that funnel step and configure subscription options.

Configure Checkout element

5

Manage and orchestrate payments in FunnelFox Payments

FunnelFox Payments routes payments across providers and protects your revenue with retry logic and payment cascading.

Manage payments

6

Manage subscriptions

View and manage the subscription lifecycle—including trials, upgrades, downgrades, pauses, and cancellations—from a unified subscription system.

Manage subscriptions

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Your FunnelFox Payments dashboard

The FunnelFox Payments dashboard is your team’s control center for managing billing, customers, and configuration.
1

Open the dashboard

Go to https://payments.funnelfox.com/backoffice/, enter your organization ID in the Organization field, and click Continue to Login. Sign in with your email and password.If you integrated FunnelFox Payments with FunnelFox, you can also find the dashboard link on your Integrations > FunnelFox Billing page.If you integrated through the Web SDK, ask your Solutions Manager for your dashboard access.
2

Manage billing, customers, and configuration

From the dashboard you can:
  • Customers: The page you land on after login. Search for a customer and open their page to view and refund payments, manage subscriptions, inspect delivered webhook events, and read the audit log of every support action.
  • Subscriptions and Payments: Lists of all subscriptions and payments in your organization, with filters.
  • Operations: What needs attention today: webhook delivery failures, disputes, authorized payments awaiting capture, user locks, and chargeback alerts.
  • Payment Features: Request 3DS and network tokenization for a processor.
  • Team: Manage your team accounts for the dashboard itself, including creating users, setting their access group, and resetting passwords.
  • Taxes: Configure taxes and tax rates. This page appears only when taxes are turned on for your organization.
  • SDK Demo: A checkout playground that creates a test customer and lists your price points for test purchases.
  • Settings: Your organization configuration hub, including webhooks, offerings, and price points.
What you can do in the dashboard depends on your access level. For example, Team and Settings require admin access.
Detailed documentation on user management is coming soon!

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Next steps