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Retain customers with smart cancellation flows

Turn “cancel” into a second chance. Build retention funnels that understand why customers are leaving — and respond with the right offer to keep them.

Cancellation flow screens branching by reason

About the feature

Everything you need to save a subscription

Industry-proven templates

  • Start from cancellation flows battle-tested by subscription apps, or generate one with AI. Customize every screen, question, and branch in the same visual editor you use for acquisition funnels — no engineering needed.

Branch by cancellation reason

  • Ask customers why they're leaving — “too expensive,” “not using it,” “found an alternative,” “technical issues” — and route each answer to a tailored win-back path. Every objection gets its own response.

Native retention actions, built in

  • Trigger real subscription changes directly from the funnel, synced instantly with your payment provider.

Customer data that fuels win-back campaigns

  • Export cancellation reasons and funnel replies to feed your email tools and analytics. Every exit becomes input for your next campaign.
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What Users Say

What the teams behind 36,000+ funnels are saying

FunnelFox enables users to quickly create web funnels, integrate payment providers, and run multiple tests seamlessly. Its intuitive interface makes it easy to use, no developer needed.

Mattew H.

Head of Product, Health&Fitness

Mattew H.
FunnelFox's pre-built components made it easy to launch and iterate fast. We saw a 41% lift in conversions within a week - and we've been scaling ever since.

Mike McSweeney

Founder of Shmoody

Mike McSweeney
Personally, FunnelFox is the single tool that excites me the most as a growth person because I've literally spent 6+ weeks building web funnels that can now be made in under an hour. 🤯

Nathan Hudson

Marketer, English on Smartphone

Nathan Hudson
FunnelFox gave us clear attribution and real-time analytics, so we finally knew what was working. Thanks to that clarity, we doubled our revenue and cut ad spend by 50%, while reducing CAC to a sustainable level. It completely changed how we make growth decisions — from guessing to operating with confidence and precision.

Vasily Shulga

Marketer, English on Smartphone

Vasily Shulga
Our original checkout was slowing users down. Simplifying it led to a 2–2.5x boost in conversion almost instantly.

Denis Martyntsev

Founder of Rino App

Denis Martyntsev
FunnelFox is a truly solid platform. All the data flows smoothly, everything looks professional, and works clearly without glitches.

Vahe B.

App Growth Consultant

Vahe B.

Stop losing subscribers to a single-step cancel button.

Build a cancellation flow in minutes, publish it instantly, and watch churn drop.

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