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POST
/
payment
/
cancel
Cancel an order
curl --request POST \
  --url https://billing.funnelfox.com/{org_id}/v1/payment/cancel \
  --header 'Content-Type: application/json' \
  --header 'ff-secret-key: <api-key>' \
  --data '
{
  "external_id": "<string>",
  "order_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "reason": "",
  "comment": "",
  "soft_cancel": false
}
'
{}

Authorizations

​
ff-secret-key
string
header
required

Secret key for FunnelFox Billing API. Required for all requests.

Path Parameters

​
org_id
string
required

Organization ID

Body

application/json
​
external_id
string
required

Your unique identifier for the user

Maximum string length: 256
​
order_id
string<uuid>
required

Order ID (can include multiple transactions, fallbacks, and refunds)

​
reason
string
default:""

Short reason code (e.g., "duplicate_payment", "unauthorized_charge")

Maximum string length: 256
​
comment
string
default:""

Human-readable comment or reference (e.g., support ticket link)

Maximum string length: 2048
​
soft_cancel
boolean
default:false

Keep subscription active (true) or cancel it (false)

Response

200 - application/json

The response is of type Ok200 · object.