FunnelFox
Billing
Your complete web payments infrastructure — orchestration, recovery, tokenization & subscriptions.
What You've Unlocked
Four layers of billing infrastructure — all connected, all working for you.
Payment Orchestration
Smart routing across 30+ PSPs. Geo and load-balance rules to maximize acceptance.
Revenue Recovery
Smart retries with grace periods, partial charges, and fallbacks to a backup PSP.
Tokenization
Opt-in network tokens (Visa/MC) that follow cards through expiry and reissues.
Dispute Prevention
Auto-refund before disputes become chargebacks. Protects your PSP account.
The Problems We Solve
Traditional payment processors weren't built for modern web funnels.
Single PSP = risking it all
Continue billing users and save subscriptions even if your PSP gets banned. Route payments to another PSP instantly.
Failed payments = lost revenue
Recover failed payments using fallbacks and retry logic. Most declines are soft — recoverable with the right strategy.
Chargebacks threaten your merchant account
Catch alerts before they become disputes. Auto-refund intercepts disputes at the source.
Fragmented billing stack
Control subscriptions and users in one place, regardless of PSP. No stitching together disconnected tools.
How It Works With FunnelFox
Your Funnel
FunnelFox page captures lead
Billing Checkout
Secure hosted checkout form
Orchestration
Routes to best PSP
Retries + Fallbacks
Smart recovery logic
Subscription Mgmt
Full lifecycle control
No-code setup
FunnelFox Funnels connect to Billing automatically. Configured by your Solutions Manager.
30+ PSPs supported
Stripe, Adyen, PayPal, Checkout.com and more — switch or add at any time.
Real-time webhooks
Every payment and subscription event triggers a webhook for downstream systems.
Payment Orchestration
Automatic routing to the right PSP — maximizing acceptance without manual intervention.
Geographic Routing
Route by customer country to the best-performing PSP for that region.
E.g. US → Stripe US · EU → Stripe EU · LATAM → Checkout.com
Lowers cross-border fees and improves acceptance rates.
Load Balancing
Split traffic across PSPs (e.g. 50/50).
Test different PSPs and benchmark performance.
Increase or shift ratios on the fly as data comes in.
Payment Cascading
When a primary PSP fails, FunnelFox instantly routes to a backup — before the retry schedule even starts.
Configured by your Solutions Manager. No code changes required.
Revenue Recovery: Smart Retries
Most failed payments are soft declines — recoverable with the right retry strategy.
Monthly Smart Retry Schedule
| Day | Action | Amount |
|---|---|---|
| Day 0 | Grace periodSubscriber notified, card on file kept | |
| Day 2 | Full charge retry | 100% |
| Day 7 | Full charge | 100% |
| Day 12 | Partial charge70% of subscription price | 70% |
| Day 20 | Final partial charge50% — last recovery attempt | 50% |
Payment cascading also applies during retry — if primary PSP is down, backup is tried first.
Save up to
of subscribers from churning
Short Retries
Faster cadence with fewer attempts. Ideal for higher-volume, shorter billing cycles.
Custom retry logic
Request a custom schedule — test different retry logic, amounts, and timing to optimize recovery for your subscriber base.
Tokenization
Keep card data secure and boost long-term acceptance rates — automatically.
- ✓Card data never stored on FunnelFox servers
- ✓PSP (e.g. Stripe) creates and holds the token
- ✓Protects your business from PCI scope
- ✓Works on all 30+ connected PSPs
- ✓Enabled automatically — no action needed
- ✓Token issued by Visa / Mastercard directly
- ✓Token follows the card through reissues & expiry
- ✓No more lost subscriptions from expired cards
- ✓Reduces fraud — cryptogram per transaction
- ✓Higher acceptance rates from card networks
- ✓Enable via Solutions Manager request
Adaptive 3DS
Maximize authorization rates — 3DS friction added only when the payment actually needs it.
What it does
Payments always attempt without 3DS first — keeping checkout fast. If a processor declines due to missing authentication, Primer automatically runs 3DS and retries the payment immediately.
When is it triggered?
- Declined: do_not_honor
- Declined: authentication_required
- Declined: refer to card issuer
- Failed: application error
Payment Flow Example
Without Adaptive 3DS, this payment would have been lost.
Dispute Prevention
Auto-refund before disputes become chargebacks — protecting your PSP account.
Without Dispute Prevention
- Customer disputes a charge
- Card network opens a chargeback
- PSP debits your account + chargeback fee
- High ratio → PSP flags your account
- Risk of account restriction or suspension
With Dispute Prevention
- ✓Dispute alert received from network
- ✓FunnelFox auto-refunds immediately
- ✓No chargeback is filed
- ✓PSP account stays clean and healthy
- ✓Dispute ratio remains well below threshold
Subscription Management
Give your support team full control — without touching a developer.
Unsubscribe
Cancel immediately. Webhook fires.
Pause / Resume
Freeze billing. Resume on demand.
Refund
Full, partial, or soft refunds by request.
Discount
Retention offers. Time-limited or ongoing.
Defer
Push next charge date forward.
Subscription Lifecycle
Webhook events fire on every status change.
Everything in FunnelFox Billing
Orchestration
Smart routing across 30+ PSPs — geo rules, load balancing, and instant failover to backup processors.
Retries
Failed payments retried with smart logic — grace periods, partial charges, and automatic PSP fallback.
Tokens
Tokens that follow cards through expiry and reissues — zero customer friction.
Capture
Hold funds for up to 7 days before settling. Perfect for pre-orders and reservations.
Prevention
Intercept disputes before they escalate. Covers Visa RDR, Mastercard CDRN, Ethoca & PayPal.
3DS
Payments attempt without 3DS first. If declined, Primer auto-triggers 3DS and retries — maximizing auth rates.
Checkout UI
Optimized payment forms with smart defaults — fewer fields, faster load, higher conversion.
Tool
Your support team manages refunds, subscriptions, and disputes from one dashboard — no developer needed.
Your Activation Checklist
Click any row to mark it live.
FunnelFox Billing — Funnels Integration
EFFORT
RESOURCE
FunnelFox Chargeback Prevention
EFFORT
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