> ## Documentation Index
> Fetch the complete documentation index at: https://funnelfox.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# View subscriptions

> Monitor and analyze subscriptions from all your payment providers in one FunnelFox dashboard

Managing subscriptions across multiple PSPs requires logging into different dashboards, navigating different interfaces, and searching for customers across systems. FunnelFox consolidates all subscription data in one place.

The [Subscriptions page](https://app.funnelfox.com/subscriptions) provides a unified view of all subscriptions purchased through FunnelFox funnels from your payment providers, including FunnelFox Billing.

Most changes sync within seconds as webhooks from your <Tooltip tip="Payment Service Provider">PSP</Tooltip> trigger immediate updates.

## Subscriptions list

The main subscriptions page displays all your subscriptions in one table:

<Frame>
  <img src="https://mintcdn.com/funnelfox/JwD3-O7vF22zyVgW/assets/dashboard-subscriptions-list.png?fit=max&auto=format&n=JwD3-O7vF22zyVgW&q=85&s=9bfb691d420c4cbee31b7966e28559c0" width="1920" height="879" data-path="assets/dashboard-subscriptions-list.png" />
</Frame>

The subscription table includes the following columns:

* **Created**: When the subscription was first created.
* **Email**: Customer's email associated with the profile. Click to copy the email.
* **Profile ID**: The unique identifier for the customer in FunnelFox. Click to copy the ID.
* **Status**:
  * **Created** - Subscription has just been created
  * **Trialing** - Subscription is in a free or paid trial period
  * **Active** - Currently billing and in good standing
  * **Paused** - Temporarily suspended but can be resumed
  * **Cancelled** - Will not renew after current period
  * **Unpaid** - Latest invoice wasn't paid
  * **Expired** - Subscription has ended
* **Platform**: The payment provider handling this subscription (Billing, Stripe, Solidgate, Paddle, etc.).
* **Price**: The recurring amount charged for this subscription. Shows the regular price, not including any active discounts or trials.
* **PSP ID**: The subscription identifier in the payment provider's system.

## Filters

Use the filter bar at the top to quickly find specific subscriptions:

<Tabs>
  <Tab title="Profile ID">
    Enter a customer's Profile ID to see all their subscriptions across different products and PSPs.

    <Tip>
      You can find the Profile ID in the Customers section or from your webhook data.
    </Tip>
  </Tab>

  <Tab title="Funnel">
    Select a funnel to see all subscriptions that originated from it. Perfect for tracking campaign performance.
  </Tab>

  <Tab title="Platform">
    View subscriptions from specific payment providers. Useful when dealing with PSP-specific issues or reconciling accounts.
  </Tab>

  <Tab title="Status">
    Filter by subscription status to focus on active, paused, cancelled, or archived subscriptions.
  </Tab>

  <Tab title="Environment">
    Separate sandbox subscriptions from production. Essential during development and testing.
  </Tab>

  <Tab title="Experiment">
    Filter by Experiment ID to view only subscriptions from a specific A/B test.
  </Tab>
</Tabs>

## Subscription details

Click any subscription to view complete details and management options:

<Frame>
  <img src="https://mintcdn.com/funnelfox/5Zfy2RyXFajObgkI/assets/dashboard-subscription-detail.png?fit=max&auto=format&n=5Zfy2RyXFajObgkI&q=85&s=d078ad7a4c6e2198bae246a092e6b6de" alt="Individual subscription details" width="3174" height="1136" data-path="assets/dashboard-subscription-detail.png" />
</Frame>

### Details

The main subscription details include:

* **Customer**: Email and link to full customer profile
* **Funnel**: Which funnel converted this customer
* **Funnel Version**: Specific version for A/B test tracking
* **Experiment**: Which experiment converted this customer (if applicable)
* **Product**: What they're subscribed to (if using FunnelFox Billing)

### Billing information

<ParamField path="Price">
  The recurring amount charged for this subscription. Shows the regular price, not including any active discounts or trials.
</ParamField>

<ParamField path="Billing Interval">
  How often the customer is charged (e.g., Daily, Weekly, Monthly, etc.).
</ParamField>

<ParamField path="Status">
  * **Created** - Subscription has just been created
  * **Trialing** - Subscription is in a free or paid trial period
  * **Active** - Currently billing and in good standing
  * **Paused** - Temporarily suspended but can be resumed
  * **Cancelled** - Will not renew after current period
  * **Unpaid** - Latest invoice wasn't paid
  * **Expired** - Subscription has ended
</ParamField>

<ParamField path="Renews">
  Whether the subscription will automatically renew. Shows "No" for cancelled subscriptions that will expire.
</ParamField>

### Period information

All timestamps are provided in the UTC timezone.

<ParamField path="Created">
  Original subscription creation date. Never changes even if the subscription is paused or modified.
</ParamField>

<ParamField path="Updated">
  Last modification timestamp.
</ParamField>

<ParamField path="Period Start">
  Beginning of the current billing period.
</ParamField>

<ParamField path="Period End">
  When the current period expires. This is when the next payment will be attempted (if renewing) or when access ends (if cancelled).
</ParamField>

### Technical information

<ParamField path="Payment Provider">
  The <Tooltip tip="Payment Service Provider">PSP</Tooltip> managing this subscription.
</ParamField>

<ParamField path="Environment">
  * **Production** - Real customer subscription from a published funnel.
  * **Sandbox** - Test mode subscription from a funnel preview.
</ParamField>

<ParamField path="Subscription ID">
  FunnelFox's internal subscription identifier. Use this when working with webhooks or the API.
</ParamField>

<ParamField path="PSP ID">
  The subscription ID in the payment provider's system.
</ParamField>

## Next steps

* Learn how to [manage subscriptions](/dashboard/manage-subscriptions-funnelfox) in the main FunnelFox Dashboard.